Volunteer Agreement

Updated: September 2025

Please note this policy pertains to Basketball England volunteers for Basketball England events, programmes or activities. For those volunteers supporting local leagues, clubs and  other affiliated delivery partners directly, please ensure you also ask and agree to the league’s, club’s or delivery partners own volunteer agreement or policy before undertaking your role.  

For some volunteer roles, we may ask that an additional schedule detailing the specific role in which you are volunteer is signed. This is most relevant in roles whereby you will require access to personal information or require a specialist skill in the role for which you are volunteering. Please contact the relevant department at Basketball England, following your initial registration through PlayHQ, to enquire whether there is an additional schedule for your role. 

General Volunteer Agreement 

Basketball England (the Company) cannot always predict the exact staffing levels it will require and is involved in arranging, facilitating and/or hosting ad hoc events, projects and matches. The Company therefore requires volunteers because of the fluctuating demands of the organisation and need for flexibility, and it is entering into this Agreement to record the terms on which a voluntary working relationship is entered into. 

The duration of the agreement is from sign-up via Play HQ for the upcoming season until August of the following year. 

The full terms of this agreement are stated below: 

1. Status of this agreement 

This Agreement governs your engagement by the Company as a volunteer. This is not an employment contract and does not confer any employment rights on you (other than those to which workers are entitled). In particular, it does not create any obligation on the Company to provide work to you and by entering into this Agreement you confirm your understanding that the Company makes no promise or guarantee of a minimum level of work to you and you will work on a flexible, "as required" basis. It is the intention of both you and the Company that there be no mutuality of obligation between the parties at any time when you are not performing an Assignment. 

2. Company's discretion as to work offered 

2.1 It is entirely at the Company's discretion whether to offer you work and it is under no obligation to provide work to you at any time. 

2.2 The Company reserves the right to give or not give work to any person at any time and is under no obligation to give any reasons for such decisions. 

3. No presumption of continuity 

3.1 Each offer of work by the Company which you accept shall be treated as an entirely separate and severable engagement (an Assignment). The terms of this Agreement shall apply to each Assignment but there shall be no relationship between the parties after the end of one Assignment and before the start of any subsequent Assignment. 

3.2 The fact that the Company has offered you work, or offers you work more than once, shall not confer any legal rights on you and should not be regarded as establishing an entitlement to regular work or conferring continuity of employment. 

4. Arrangements for work 

4.1 The work you are required to undertake is that detailed in your Assignment Specification. You are expected to be available for work for the duration of this work offered to you.  

4.2 If you are unable to work, you must inform the Company within 72 hours prior to an agreed piece of work taking place. If no notification is received within this time, the offer of an Assignment will be deemed to have been refused. You must notify the relevant department lead or club manager.  

4.3 If you accept an Assignment, you must inform the Company immediately if you will be unable to complete it for any reason. 

4.4 The Company reserves the right to withdraw any offer of an Assignment or terminate an Assignment at any time for operational reasons by giving, where reasonably practicable, at least 24 hours’ notice. You will be paid expenses for all work done during the Assignment up to the time it is terminated. 

5. Work 

5.1 Details of your work are outlined in your job description, and you will report to the relevant department lead or club manager. The precise description and nature of your work may be varied with each Assignment, and you may be required to carry out other duties as necessary to meet business needs. You will be informed of the requirements at the start of your Assignment. 

5.2 If you do accept an Assignment, you will be expected for the duration of the Assignment to: 

5.2.1 perform your duties and undertake your tasks with all due skill and care and to the best of your ability; 

5.2.2 confirm to and comply with the Company’s proper and reasonable requests and instructions; 

5.2.3 attend the Assignment punctually, with a clean, tidy and presentable appearance; 

5.2.4 comply with the Company’s health and safety procedures in force at the premises where you are working, report to the Company any unsafe working conditions or practices and take all reasonable steps for your own health and safety and those of other persons who may be affected by your actions; 

5.2.5 promptly give to the Company all such information and reports as it may reasonably require in connection with matters relating to the Assignment or the business of the Company; 

5.2.6 not engage in any conduct which is or could be detrimental to the interests of the Company and /or its relationships with its sponsors, members or associated partners 

5.3 Before offering you an Assignment the Company will require certain documents from you in order to satisfy itself that you are legally entitled to work in the UK. 

5.4 You confirm that you are legally entitled to work in the UK without any additional immigration approvals and agree to notify the Company immediately if you cease to be so entitled at any time. 

5.5 During the first year in your role as Regional Membership Administrator, your performance and suitability for continuation into the second year will be monitored and reviewed. 

6. Hours of work 

6.1 Your hours of work will vary depending on the operational requirements of the Company. You will be informed of the required hours for your Assignment. 

6.2 You agree that the 48-hour limit on average weekly working time set out in the Working Time Regulations 1998 (as amended) (insofar as applicable to your work) shall not apply to your assignment provided always that you may withdraw your consent at any time by giving the Company not less than 3 months’ notice in writing. 

7. Pay 

You are not entitled to any remuneration from the Company in return for your duties as a volunteer. 

8. Expenses

The Company shall reimburse reasonable expenses wholly, properly and necessarily incurred by you during an Assignment, subject to the prior approval of any expenses incurred and production of receipts or other appropriate evidence of payment and pre-approval. Approval for all expenses incurred will be sanctioned by the relevant department lead or club manager. 

9. Insurance

We will provide adequate insurance cover for you while you are undertaking voluntary work approved and authorised by us. 

10. Data protection 

You consent to us holding and processing, both electronically and manually, the data that we collect about you, in the course of your working relationship with us, for the purposes of the administration and management of our staff and our business and for compliance with applicable laws, procedures and regulations and to the transfer, storage and processing by us of such data outside the European Economic Area. 

11. Company rules and procedures 

11.1 You are required at all times to comply with the relevant Company rules, policies and procedures in force from time to time including but not limited to IT & communication systems, data protection, safeguarding, social media, anti-harassment and bullying and anti-bribery and anti-corruption policies which are available on our website. 

11.2 Basketball England reserves the right to monitor the social media feeds and pages of individuals in a position of trust working for or on behalf of Basketball England to ensure appropriate safeguarding and child protection. You agree to this and the social media policy by entering into this agreement. 

Any breach of the social media policy will be dealt with in line with safeguarding protocols and timeframes. 

11.3 You are required to read, understand and adhere to Basketball England’s Membership Terms and Conditions 

12. Non-derogatory comments

The Company’s reputation is of paramount importance to the organisation. You are therefore expected not to make or publish or cause to be made or published, whether orally or in writing, and whether via the internet, social media, or through any publication, newspaper, website, radio or television programme any critical, derogatory or damaging comment(s) concerning the Company or any of its directors, employees, workers, consultants, volunteers, sponsors, suppliers, members or associated partners either during your volunteering experience with us or at any time afterwards.  

13. Anti Doping 

13.1 You shall be deemed to have made yourself familiar with, and hereby agree to be bound by, the UK Anti-Doping Rules and to submit to the authority of UK Anti-Doping and any other appropriate body in the application and enforcement of those Rules.  

13.2 You hereby agree to cooperate fully with any World Anti-Doping Code compliant anti-doping investigations or proceedings, whether conducted by UK Anti-Doping or any other competent body.  

14. Confidential information 

14.1 You shall not use or disclose to any person, either during or at any time after your engagement by the Company, any confidential information about the business or affairs of the Company or any of its officers, employees business contacts, sponsors, suppliers, members or associated partners or about any other matters which may come to your knowledge as a result of carrying out Assignments. For the purposes of this clause, confidential information means any information or data (whether or not recorded in a documentary format or stored on any magnetic or optical disk or memory) regarding the confidential operations, dealings, business affairs, strategy, branding and activities of the Company, details of suppliers and potential suppliers and their terms of business, details of sponsors and potential sponsors and their requirements and contractual terms, the prices charged to and details of members, marketing  plans and initiatives, business opportunities, financial and operational information, results and forecasts  (save to the extent that these are included in published audited  accounts), any proposed expansion or contraction of activities or any proposals relating to the restructure of the Company, details of employees, consultants and officers and of the  remuneration, fees and other benefits paid to them, information relating to design formulae and technology, methods, research, insight and development activities and projects, inventions, discoveries or know-how, any information which you are told or are aware or may reasonably be expected to know is confidential or any document marked “confidential” and any information which has been given to the Company in confidence by sponsors, suppliers, members, associated partners or other persons or any matter which is not in the public domain and which relates to the affairs of the Company.  

14.2 The restriction in this clause does not apply to: 

14.2.1 prevent you from making a protected disclosure within the meaning of section 43A of the Employment Rights Act 1996; or 

14.2.2 use or disclosure that has been authorised by the Company or is required by law or in the course of your duties. 

15. Statements

You shall not make or publish or cause to be made or published, whether orally or in writing, and whether via the internet, social media, or through any publication, newspaper, website, radio or television programme any critical, derogatory or damaging comment(s) concerning the Company or any of its directors, employees, workers, consultants, volunteers, sponsors, suppliers, members or associated partners either during your engagement with the Company or at any time afterwards.  

16. Company property 

16.1 All documents, manuals, hardware and software provided for your use by the Company, and any data or documents (including copies) produced, maintained or stored on the Company's computer systems or other electronic equipment (including mobile phones), remain the property of the Company. 

16.2 Any Company property in your possession and any original or copy documents obtained by you in the course of your work for the Company shall be returned to Basketball England, NSC, Gate 13, Etihad Campus, Rowsley Street, Manchester, M11 3FF or [email protected] at any time on request and in any event at the end of your Assignment 

17. Termination and changes to terms

17.1 We ask that you give us as much notice as possible if you want to stop volunteering with us. 

17.2 This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future. 

18. Entire agreement and variation

This Agreement is intended to fully reflect the intentions and expectations of both parties as to our future dealings and in the event of any dispute regarding your engagement as a volunteer by the Company it shall be regarded as a true, accurate and exhaustive record of the terms on which we have agreed to enter into a voluntary working relationship. Any variation to this Agreement will only be valid where it is recorded in writing and signed by both parties and no additional or modified terms should be implied by any other actions of you or the Company. You confirm that you have read and understood the contents of this document. 

Please indicate your understanding and acceptance of the above terms of your engagement by Basketball England as a volunteer by agreeing to the terms within Play HQ.