Basketball England is committed to providing the highest standard of service provision across our organisation for our members and wider service users.

However, there may be some instances where we fall short of these standards and our service users may wish to submit an informal or formal complaint. 

It may also be that something has happened on a regional or local level that you wish to escalate to us as the Governing Body.

If you wish to make a complaint, or tell us about something that has happened, you can do so using the form below.

It is also important that you are aware of our Complaints Procedure, as well as our Vexatious Complaints and Unacceptable Behaviours Policy, as both will be relevant to making a complaint.